At Intellivest Commercial, we recognise the importance of privacy protection and are committed to keeping your personal information accurate, confidential, secure, and private. Our policy for dealing with any personal information that you may disclose to us while visiting this website is explained below.

Information we collect

The type of personal information that we collect from you will depend on how you use our website.  You can be certain that the information we receive about you will be treated as strictly confidential.  Generally, for each visitor to our web site, our web server collects the following type of information for statistical purposes, including:

• name, address, email address and phone number (where the user has provided that information);

• the number of users who visit the website;

• the date and time of visits;

• the number of pages viewed;

• traffic patterns;

• anonymous demographic information; and

• information about your computer hardware and software which may include your IP address, browser type, domain names, access times and referring Web site addresses.

When you provide information

Generally, we collect personal information directly from you in person, by telephone, letter, fax, email or when you provide it to us through our website.  

With respect to our website, we collect and use your personal information to operate our website and deliver the services you have requested and inform you of other products or services available from Intellivest Commercial and its related entities. We also use any statistical data to evaluate our website performance and to improve the content we display to you.  

We will not use your personal information for any purpose which is not related to the products or services we provide to you or for any purpose for which you would not reasonably expect us to use the information.  We do not sell, rent or lease this information to outside parties but we may share data with trusted partners to help us perform statistical analysis, send you emails or postal mail, promote our products and services and provide customer support.

Your information may be used by Intellivest Commercial to enable us to offer you other products and services that will enhance our relationship with you. Persons who do not wish to receive these communications should notify us by email and their names will be deleted from our client databases.  

Intellivest Commercial will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: conform to legal requirements or comply with legal process served on Intellivest Commercial or this website.

If Intellivest Commercial merges with another company, or in the event of a transfer of our assets, website or operations, Intellivest Commercial may disclose or transfer your personal information. In the event of such a transfer, Intellivest Commercial will notify you via email or by posting a prominent notice on our website for 30 days of any such change in ownership of Intellivest Commercial resulting in a change of control of your personal information.

Emails

We may use your email address to send our regular communications which provide information, updates on new services and special offers.

It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, you may opt out of any further marketing by following the Opt-Out instruction contained in the body of any marketing e-mail from us.  Alternatively, you may request not to receive further communications by emailing us to be removed from our marketing campaigns.

Use of Cookies

Our website uses ‘cookies’ to personalise your online experience. ‘Cookies’ are small text files that contain a unique identification number that allows our computers to identify your web browser each time you visit our website. The information helps Intellivest Commercial improve the functionality of the site and enhance the navigation and security of your session. Most major websites use this technology and most browsers are set up to accept them. Cookies cannot be used to run programs or deliver viruses to your computer.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with Intellivest Commercial website or services, a cookie helps our website to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. When you return to the same Intellivest Commercial website, the information you previously provided can be retrieved, so you can easily use the features on our website that you customized.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.

Links to Other Sites

We provide links to third party websites.  These linked websites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website.  Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy policy.

Our Commitment to Data Security

Although no data transmission over the Internet can be guaranteed to be totally secure we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our website.

Once we have received your transmission, we aim to prevent unauthorized access, maintain data accuracy and ensure the correct use of information.  All stored customer information is protected from unauthorised access using secure passwords and user log ons or other physical, electronic, and managerial security procedures.

You may request access to your personal information collected through this website at any time by contacting us.  If any information is incorrect, incomplete or out of date please advise us and we will amend it.

How to Contact Us

If you feel we have breached your privacy rights in any way, please contact us by email info@intellivestcommercial.com and we will attempt to address any concerns you may have.  In the event you are not satisfied with our response, you are entitled to take the matter further or file a complaint with the Privacy Commissioner by telephone on 07 3543 0827 or in writing to:

Attn: Officer of the Privacy Commissioner at the applicable Intellivest Commercial office address.

https://intellivestcommercial/contact-us/
https://www.oaic.gov.au/privacy/privacy-complaints

Thank you for taking the time to read our Privacy Policy.